Here at Jexo we take your privacy seriously and will only use our personal information to provide updates on products and services you requested from us.
What information is being collected?
Personal data, or personal information, means any information about an individual from which that person can be identified.
Contact Data may include contact address, email address and telephone numbers.
Contractual Data includes details about the products and Services we provide to you and the terms under which we provide these.
Non-personal data: Technical Data includes browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Locational Data includes information about your geographical location, this information may be provided by your mobile phone, the address where you connect a Device to the internet.
Usage Data includes information about how you use our Site, App, products and Services.
How is it collected?
Direct interactions. You may give us your Contact by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- subscribe to our Service or publications;
- apply for our products or Services;
- request marketing to be sent to you;
- communicate with us via email, on-line chat, video call and/or phone call or give us some feedback.
Third parties or publicly available sources We work closely with third parties who may provide us with Identity, Contact and Due Diligence Data (including, for example, business partners based inside and outside the EU, social media organisations such as Facebook, Twitter or Instagram based outside of the EU). Technical Data from the analytics providers such as Google based outside the EU.
How will it be used?
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to certain marketing activities. Personal data that you provide to us is used to provide you with the information, products and Services that you request from us. Notify you about changes to our Services and help you to solve any difficulties you may encounter while using our products and Services.
For how long we are keeping data?
Basic information about our customers for 12 months after they cease being customers. If you subscribe for pre-release updates about a particular product, we will keep data for 2 months after market release or 12 months after subscription. Data after this period will be deleted or anonymized.
Our App and our Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our App or our Site, we encourage you to read the privacy notice of every website or App you visit.
We have put in place appropriate physical and technological security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. For more information please contact us on firstname.lastname@example.org.
You have the right to withdraw consent to marketing related processing at any time by messaging us on email@example.com.
If you would like to make data a subject access request please contact us on firstname.lastname@example.org. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We try to respond to all legitimate requests within one month.
When we update this Privacy Notice, we will notify you via email. Any changes to this Privacy Notice will become effective when we post the revised Privacy Notice.