- Team '23 Registration is Open
- Changes to Marketplace App Reviews
- Team-managed Projects for JSM
- 🗓 Weekly Atlassian Events Roundup
- 📚 Article of the week: The Myth of The Genius Founder
- Customer Support Tips for App Vendors
- Communardo & Appsvio Webinar
- Scroll Viewport Use Case Page Launch
Team '23 Registration is Open
Team '23 registration is now open! Don't miss out on the biggest Atlassian conference of the year in Las Vegas on April 18-20, 2023.
If you're planning to go now, it's a good time to register for 50% off!
You can also register for hands-on training to learn how to use Atlassian tools for efficient collaboration, agile & DevOps processes, and ITSM.
Changes to Marketplace App Reviews
Atlassian is introducing a new feature called "reviewer verification". It will make app reviews on its Marketplace more trustworthy.
The process will require:
- Users should be logged in with a verified email that does not belong to the vendor of the app being reviewed
- Check a box stating that they are a user of the app
- And submit their review.
Atlassian will then verify that the reviewer actually has the app installed on their instance or had it installed at any time in the past 6 months before the review becomes live.
This step is added to cloud app listings and will add a time delay between submission and publication. Atlassian is also working on strengthening its policies around fair behavior in the Marketplace.
Team-managed Projects for JSM
If you're looking for more flexibility and control over your Jira Service Management project, there is great news for you!
Team-managed projects are now available in Jira Service Management. This will allow teams to quickly set up their own JSM projects without impacting organization settings. Features that you can find in team-managed projects are custom fields, customizable workflows, and project-scoped roles and permissions.
And if that's not enough soon, you will also be able to access global custom fields from company-managed projects. These features provide a simplified project creation experience for project admins.
Yet, ITSM features, such as incident management and change management, do not work in team-managed projects. So it's recommended to use team-managed projects mainly for non-IT teams.
If you're using Jira Service Management, have a look at the post and give it a try today!
🗓 Weekly Atlassian Events Roundup
Dry January continues on the events stage with very little to no new Atlassian or partner-organized events.
There are plenty of ACE events happening, a couple of them worth mentioning:
- January 24th - There is an ACE virtual event in Colombo, Sri Lanka, where a Senior Project Manager at EIGHT25, will provide a guide to Scrum and how to set up a Scrum board using Jira.
- On Wednesday - There is a hybrid event in Maidenhead, UK, where Sven Peters from Atlassian will share the 2022 State of Teams findings and discuss what makes a legendary team.
- January 26th - There is an ACE in-person event in Stuttgart, Germany, where attendees will learn how to optimize teamwork and automate data center operations using Confluence and Jira.
Plenty more community events, so navigate to our Goosly calendar for all the details.
📚 Article of the week: The Myth of The Genius Founder
We're all tired by now of hearing the story of one genius founder building a successful company all by themselves. The truth is, even the most talented founders need a team to go from good to great.
The myth of the "superhero" leader often downplays the importance of building a team with complementary skill sets and the self-awareness to recognise that no one person can do it all.
It's not about one person, it's about the collective effort and hard work of a team that drives a company to success.
So if you want to learn more about why the myth of the 'genius founder' is holding us back, check out the full article.
Atlassian Partner and Developer News
We look at Partner announcements, major app upgrades, and new app launches. If you want to be featured in our stream, there's a link to submit your updates.
Customer Support Tips for App Vendors
The Ecosystem Marketing team is writing a blog on partners providing exceptional customer support for apps on the Atlassian Marketplace.
They are looking for advice and experiences to feature on the Developer Blog. They ask for advice on templates and solutions for providing support, as well as resources, tools, or events that have been helpful in providing support.
Examples of advice include the importance of designing a clear and valid service catalog and using Confluence to build a robust knowledge base.
Partners are encouraged to drop a comment for a brief chat or to share their advice. There are partners who already added valuable comments.
Looks like this article will be really useful.
Communardo & Appsvio Webinar
Making use of tools such as User Profiles for Jira and Customer and Organization Management for Jira Service Management can improve team productivity by providing more context to Jira issues to respond to requests, incidents, and changes rapidly. This can lead to an outstanding customer support experience.
Join this webinar to learn more about how to use data in Azure AD to extend internal customers, use custom data to extend external customers, upgrade agents' work, save time and manage customers' data on a large scale.
Can't make it to the live webinar? Register to receive the recording.
Scroll Viewport Use Case Page Launch
The K15t team recently launched a new use-case page showcasing how users benefit from Scroll Viewport.
Scroll Viewport lets users transform pages in Confluence into a public or restricted online help center. The readymade theme makes it easy to create a branded and customized site without writing a single line of code.
The best part about this is that partners can use Scroll Viewport for free!
If you ever wanted to understand how you can make use of the popular Scroll Viewport app you now have it all detailed on this landing page so go have a look.